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How can we help?
Reach the right team quickly. Support handles day-to-day help, onboarding questions, and user issues. Admin handles platform administration, escalations, and owner-level review.
Support
Alumni Gifting Support Team
Use this path for school onboarding, student access, profile questions, donation support, language issues, Grady behavior, or general help.
Contact SupportPlatform administrator
Admin
Use this path for escalated school-claim issues, admin review, recruiter access concerns, data correction disputes, or production operations questions.
Contact AdminFor urgent student-safety concerns
If a student is in immediate danger, call 911 or your local emergency number. Alumni Gifting is not an emergency service. Contact the school directly, then notify Alumni Gifting so the platform record can be reviewed.